Refund Policy – Meta Max Agency

At Meta Max Agency, we believe in transparency, professionalism, and delivering results that matter. Our services—including SEO, guest posting, hosting, and content creation—are customized to each client’s goals and begin with strategic planning and resource allocation. Because of this, we maintain a clear refund policy to protect both our clients and our team.

When Are Refunds Applicable?

We offer refunds only if we have not started working on your project. This means:

• No outreach or guest posting has been initiated
• No SEO audits, keyword research, or strategy planning has begun
• No hosting or domain setup has been activated
• No content writing, graphic design, or branding assets have been created

If you’ve made a payment but we haven’t taken any action on your order, you are eligible for a full refund. We understand that sometimes plans change, and we respect your right to reconsider before work begins.

When Refunds Are Not Applicable

Once we begin work on your project, refunds are no longer available. This includes:

• Outreach emails sent or guest post slots reserved
• SEO strategy or execution in progress
• Hosting/domain services activated
• Content or design assets delivered or drafted
• Time-sensitive services already scheduled or committed

Our services involve upfront effort, team coordination, and platform costs. Once these are engaged, we cannot reverse the process or recover resources, which is why refunds are not possible after initiation.

How to Request a Refund

If you believe your project qualifies for a refund, please contact us within 5 business days of payment. Send an email to support@metamaxagency.com with the following details:

• Your full name and contact information
• Project name or service ordered
• Payment reference or invoice number
• Reason for refund request

Our team will review your request promptly and respond within 72 hours. If your refund is approved, it will be processed through the original payment method within 5–7 business days.

Final Decision & Discretion

All refund decisions are made at the discretion of Meta Max Agency’s management. We aim to be fair, respectful, and professional in every case. If your request falls outside our policy but involves special circumstances, we may offer partial credit or alternative solutions.

Commitment to Client Satisfaction

While our refund policy is firm, our commitment to client satisfaction is flexible. If you ever feel dissatisfied with our service quality, communication, or delivery, we encourage you to reach out. We’re here to resolve concerns, clarify expectations, and ensure you feel confident in every step of your journey with Meta Max Agency.