Our Site maintains a strict no-refund policy. As we provide non-tangible permanent products and services, we do not honor refunds once a service or guest post link has been delivered.
By purchasing packages, subscription plans, or sponsored guest post services from Our Site, you agree that all payments are non-refundable, except in certain circumstances outlined here. As a customer, you should understand this policy when purchasing any service through our site.
Our Site does not honor refund requests or return payments for the following reasons:
- Site availability at all times
- Site loading speed
- Presence or absence of hyperlinks
- Inclusion in search engine indexes
- Third-party comments
- Text format, content, and style
For consistency, there are no exceptions to this policy.
Our Money Back Guarantee
If, for any reason, we are unable to publish an article/guest post on the publisher sites you requested, you will be eligible for a full refund minus payment gateway fees. In such cases, we may offer the option to retry the order on other similar publisher sites or credit the amount to your posting Wallet for future use. However, you will always have the option to receive a full refund in this situation if you prefer.
Refund Requests During the Writing Process
When you place an order with us, we use your payment to pre-pay our writers to work on your order. If you change your mind for any reason during the article writing or review process, we can offer a 50% refund. In this case, you will still receive your news story and be able to request revisions. The completed article will be yours to use as you wish.
Refunds During the Publishing Process
Refunds requested during the guest post publishing process will be denied. We cannot halt publication once it is in process, nor can we recover the costs of publishing an article. Please ensure you thoroughly review your article before approving it for publication. We make every effort to ensure that your article is free of errors. However, you should always check that the article meets your requirements, the business contact details are correct, the spelling and grammar are appropriate, the keywords you provided are used, and that the links work correctly.
How Long Do Refunds Take?
Refunds will be approved or denied based on this policy within 72 hours of receiving your request.
- Credit Card Refunds: Funds will be available back on your card within 5-10 business days.
- PayPal Refunds: Funds will be instantly visible in your PayPal account once we process them. If you paid using your PayPal balance, the funds should be available immediately after we process it. If you paid using a card or bank account, the funds are typically available within five business days, but they can take longer depending on your bank.
Refunds will always be sent back to the PayPal account, bank account, or card that you used when making the payment. Unfortunately, we cannot process refunds to a different account.
How to Request a Refund?
To request a refund, you can either start a chat by clicking the chat bubble in the bottom right-hand corner of this site or by sending an email to metamaxagency1@gmail.com.
When contacting us about a refund, please include the email address you used when placing the order along with the order number.
If customers believe that services are not as described, they can submit complaints to the Our Site support team. Please contact us within seven days of purchase.
You must provide clear evidence that the purchased product or service fails to meet its description on our site. We do not honor complaints based on false expectations or wishes of the customer.
Our Site reviews complaints on a case-by-case basis. We reserve the right to approve or deny any complaint at our sole discretion.